综合医院口腔科门诊健康教育现状及医护人员对患者健康素养期望的研究

Abstract

目的探讨综合医院口腔科健康教育现状及医护人员对患者健康素养的期望。方法随机抽取北京市4所三级甲等医院口腔科医护人员作为调查对象,采用查阅档案资料和深入访谈法进行调查。结果 4所医院口腔科年均总门诊量(59 651.3±31 902.4)人次,平均健康教育兼职人员(6.5±5.1)人次,平均占医护人员总数的11.3%。各医院口腔科年均举办健康教育讲座(1.8±1.0)次,年均受益(167.5±93. 6)人次;年均发放健康教育平面材料(7625.0±3544.4)份,播放健康科普视频(1845.0±1372.1) h,开展面对面患者教育(1028.0±1782.7) h。医护人员希望患者知晓的口腔医学词汇为龋病、牙周炎、牙髓炎、牙列不齐和牙缺失以及相关知识14条。结论三级医院口腔科门诊量大,患者健康教育现状不理想,但对患者口腔健康素养的期望基本合理。

Objective To explore the status of health education and the expectation of medical staff on patients' health literacy in the stomatology clinics of general hospitals. Methods Medical staff in the stomatology clinics of 4 Level-A hospitals in Beijing were randomly selected as survey subjects. Retrospective analyses of archives and depth-interview were applied in our investigation. Results The average annual amout of outpatients in the 4 stomatology departments is(59 651. 3 ± 31 902.4). The average number of part-time staff responsible for healthy education in the 4 stomatology clinics was(6. 5 ±5.1) times, accounting for 11. 3% of the total medical staff. Annually, a total of( 1. 8 ± 1.0) health educational lectures were held by each stomatology clinic, and(167.5 ±93. 6) patients were benefited. Each year,(7625.0 ±3544.4) col pies of health educational planar materials were distributed, and videos about popular science of health were played for( 1845. 0 ± 1372.1) hours, and(1028. 0 ± 1782. 7) hours of face-to-face education for patients were performed.There were 14 medical-related items and some vocabularies that the medical staff thought the patients need to know, including dental caries, periodontitis, pulpitis, irregular tooth and tooth loss. Conclusion The quantity of outpatients in the stomatology clinics of Level-A hospitals were large, and the status of health education was not ideal. However, the expectation of medical staff on patients' health literacy was basically reasonable.